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Frequently Asked Questions

Listed below are some of the frequently asked questions.

About Teletigers

The UST Teletigers Esports Club, founded 2015, is the official and only Esports Varsity Athletes and Organization representing the University of Santo Tomas who focuses on growing and honing the talents of our student-gamer-athletes while practicing the morals and core values of the university. The Organization strives to foster a home for Thomasian gamers and to be a safe and welcoming space for the whole Thomasian Community through video games and esports.

Privacy Policy

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Terms and Conditions

This website is operated by UST Teletigers.. Throughout the site, the terms “we”, “us” and “our” refer to UST Teletigers, Teletigers Esports Club. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Return / Refund Policy

We have a 15-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at teletigersesportsclub@gmail.com If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.